AWS launches Amazon Connect, productizes Amazon’s in-house contact center software – TechCrunch

AWS continues to add yet more software and services to build out its revenues and touchpoints with businesses that already use its cloud infrastructure for storage and to host and administer services and apps. The latest product, launching today, is …
Inscrutable Amazon Bill: Behind It, a $1 Million SavingsInformationWeek
Amazon Web Services jumps into call-center market with new ‘Amazon Connect’ serviceGeekWire
Amazon Connect is a cloud-based call center you can launch ‘within minutes’TechRepublic
PR Newswire (press release) -SYS-CON Media (press release) -Telepresence Options -CRN
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