Comcast ‘Embarrassed’ Over Employee’s Treatment of Customer Trying to … – Hollywood Reporter

Hollywood Reporter
AOL executive Ryan Block posted an eight-minute recording online of a customer service rep who “had gotten so condescending and unhelpful I felt compelled to record the speakerphone conversation on my other phone,” he writes. Comcast says it’s “very …
Listen: Is this the all-time most horrible cable service call, ever?Los Angeles Times
Is this the worst customer service call ever between Ryan Block and Comcast?
Why Comcast’s disconnection nightmare is even scarier than it soundsSalon
PCWorld (blog) -TIME
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Category: Technology