From: Satya Nadella
To: Microsoft All Employees
Date: Thursday, July 7, 5:00 a.m. PT
Subject: Senior Leadership Team Update
I want to share with you that Kevin Turner has been offered the opportunity to become chief executive officer at Citadel Securities and as a result will leave Microsoft. Kevin has made a tremendous impact at Microsoft over the past 11 years. He built the sales force into the strategic asset it is today with incredible talent while at the same time more than doubling our revenue and driving customer satisfaction scores to the highest in company history. I have learned a lot from Kevin over these past few years and wish him all the best as he takes on this broader CEO role.
For the past year, Kevin and I have spoken a great deal about the transformation we are enabling our customers to drive. We have come a great distance, and we need to continue to reach for the next level of customer centricity and obsession in everything we do — sales, marketing, services and product development. It’s very important to have “one feedback loop” across all parts of the company with customer value and satisfaction at the center. This means we must operate, learn and continuously improve collectively. To this end, with Kevin’s departure, I have made the decision to more deeply integrate the current SMSG organization into the rest of Microsoft and form one unified senior leadership team. As a result, I am pleased to announce the following changes are effective immediately, and I appreciate that Kevin will stay with Microsoft through the end of July to help with the transition.
Judson Althoff will lead the Worldwide Commercial Business, which will focus on the commercial segments, inclusive of EPG, Public Sector, SMS&P, DX and Services.
Jean-Philippe Courtois will lead Global Sales, Marketing and Operations, which span all of Microsoft’s 13 areas across our North America and international businesses as well as the global Marketing and Operations organization.
Chris Capossela will lead the Worldwide Marketing and Consumer Business, which includes CCG, MSA and PSM, OEM, and Microsoft Retail Stores, in addition to his current worldwide marketing team.
Kurt DelBene will now also lead IT and Operations, in addition to Corporate Strategy.
Amy Hood will now also lead the current SMSG finance team and WWLP, in addition to the central finance team.
Jean-Philippe and Judson will report directly to me and join the senior leadership team starting today. Jean-Philippe will take full accountability for the Microsoft North America business also starting today, and Judson will remain as acting lead for day-to-day operations until a replacement for him is announced. Together they are working on a plan for the functions comprised in today’s Worldwide Marketing and Operations team, given it will span both of their organizations in the future.
This year, I had the opportunity to visit more than 20 subsidiaries across five continents where I saw firsthand how each subsidiary team drives business in the context of Microsoft’s mission, ambitions and culture as well as our …read more